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Formations de l'EDE

Our Courses

Our range of trainings, for professionals only, is large and covers all ground operational activities functions. They are divided into five main categories :
Operational management, customer service, aircraft sector, Health/safety/first aid/licence and dangerous goods.



Training courses for customer services, check-in, boarding, lounge and VIP assistance, baggage services with IT applications: ALTEA, WORLD TRACER ...


Customer Relations

Customer service agent

DCS - Amadeus Altea Dccm

Baggage function


Theoretical and on-the-job training courses for different airside roles such as loadcontrol, ramp, cargo functions as per IATA recommendations. Training specific to each aircraft type, and to Ground Services Equipment.


Aircraft turnaround coordination

Load control function

Rampside - Arrival function

Rampside - Loading function

Rampside - Aircraft Service

Rampside - Departure function

Rampside - Pushback function

Rampside - Towing function

Rampside - Cockpit assistance during aircraft towing

Rampside - De/Anti-icing function


Regulatory safety at work training modules, airside driving licence, fire drills.Human Factors and Risk Management.


Licences

Fire drills

Health and safety at work

Airport safety

Human factors


CAT 8, 9 and 10 Training modules adapted to all personnel, approved by the DGAC and IATA.


Customer

Ramp operations

Load control

Preparation - FREIGHT

Acceptation and handling - FREIGHT


Taylor-made modules

If our catalogue offer does not meet your expectations, do not hesitate to contact us so that we can study together personalized training solutions adapted to your requirements.