Logo Air France École des Escales
Formation EDE
Icone Piste - Fonction arrivée

AIRCRAFT SERVICE AGENT - BASICS ABOUT THEORY

Rampside - Arrival function

Airside operations


logo IATA





|

Objectives

  • Knowing perfectly an aircraft service agent’s professional framework: history of the airline and organization of an aircraft turnaround
  • Being able to carry out the tasks related to the agent function and applying the rules in force

Participants

Personnel in charge of loading

Contents

  1. Presentation of the airline
  2. Presentation of Aircraft Service Agent function
  3. Presentation of aircraft turnaround
  4. Description of the loading plan and its procedures
  5. Awareness about the potential risks related to human factors (lack of vigilance, stress, habits…)
  6. Presentation of the security rules


Prerequisites of the training program for Loading function, with Real exercise on the rampside while using the equipment needed under the supervision of the trainer, validating the skills acquired by participants