Logo Air France École des Escales
Formation EDE
Icone Agent

TRAINING ABOUT BOBVIEW TOOL

Baggage function

Customer Services


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Objectives

Being able to use the main functions of BobView and knowing how to use the information

Participants

Personnel who must use the BobView tool in the context of their professional activities

Contents

  1. General presentation of the typical baggage path in airports
  2. Presentation of the different baggage traceability means and localization methods
  3. Presentation of the different statutes of baggage
  4. Review of the baggage’s statuses and attributes
  5. General presentation of the Baggage Operational Basics BOB
  6. Presentation of the BobView screens


E-learning module available in several languages and adjustable depending on the user’s profile in BobView